cq66 Privacy Policy

cq66 (accessible at cq66.bet) is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy sets out in clear terms what information we collect when you visit cq66.bet or use any cq66 service, how that information is used, with whom it may be shared, how long it is retained, and what rights you hold over your own data. This policy applies to all players registered or based in Bangladesh and is governed by applicable data-protection principles.

By registering an account with cq66 or by continuing to use the cq66 platform after this policy has been published or updated, you acknowledge that you have read this Privacy Policy and consent to the data-processing practices described herein. If you do not agree to this policy, you must not use the cq66 platform. Questions may be directed to [email protected] at any time.

cq66 collects personal data through several channels: directly from you when you register, deposit, or contact support; automatically through your use of the platform; and, in limited cases, from third-party identity and payment verification providers. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender, and a copy of a government-issued photo ID (National ID card or passport) when KYC verification is requested.
• Contact data: mobile phone number (used as your primary account identifier), and optionally an email address if provided during registration or support interactions.
• Financial data: the name and last four digits of your registered payment method (bKash, Nagad, Rocket, Upay, or bank account), transaction history including deposit and withdrawal amounts and timestamps, and wallet reference numbers.
• Technical and usage data: IP address, device type and operating system, browser type and version, session duration, pages visited, game rounds played, betting history, and the referring URL that directed you to cq66.bet.
• Communication data: the content of any messages you send to cq66 support via email or live chat, including any attachments you provide, such as screenshots of alleged errors or disputes.

cq66 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. If you voluntarily include such information in a support message, it will be used only to respond to your query and will not be stored beyond what is necessary for that purpose.

cq66 processes your personal data for the following purposes, each of which is necessary for delivering a safe, functional, and compliant gambling service to players in Bangladesh:

• Account creation and management: to register your account, verify your identity, set up your payment methods, and maintain accurate account records.
• Payment processing: to handle deposits and withdrawals via your chosen payment methods, and to investigate and resolve payment disputes or failed transactions.
• Fraud prevention and security: to detect and prevent fraudulent activity, money laundering, bonus abuse, and unauthorised account access. This includes automated risk-scoring of transactions and login events.
• Customer support: to respond to your queries, complaints, and requests submitted to [email protected] or through in-platform messaging, and to maintain a record of those communications for quality-assurance purposes.
• Responsible gaming: to monitor gameplay patterns for signs of problem gambling, to enforce deposit limits and self-exclusion requests, and to comply with responsible-gaming obligations.
• Marketing and promotions (with consent): to send you promotional messages about new games, bonus offers, cricket betting odds, and seasonal promotions relevant to Bangladesh — such as BPL season offers and Eid specials. You may opt out of marketing communications at any time by contacting [email protected].

cq66 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated risk-scoring leads to an account restriction, a human review can be requested by contacting [email protected].

cq66 processes personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual necessity: processing required to perform our contract with you — specifically, to operate your cq66 account, process deposits and withdrawals, and deliver the games and sports-betting services you have chosen to use.
• Legitimate interests: processing necessary for fraud prevention, platform security, responsible-gaming monitoring, and improving the quality of cq66 services — where those interests are not overridden by your individual privacy rights.
• Legal obligation: processing required to comply with applicable anti-money-laundering laws, KYC requirements, and any lawful request or order from a competent authority.
• Consent: for sending optional marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out before withdrawal.

cq66 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances and only to the extent necessary for each purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, and partner banks receive the minimum transaction data required to process your deposit or withdrawal. These providers operate under their own privacy policies and are bound by applicable financial-sector data-protection regulations.
• Game providers: Pragmatic Play, Evolution Gaming, Ezugi, Spribe, PG Soft, Jili, and other licensed game studios receive your account session token (not your full personal profile) to authenticate your game session and record game-round results. No additional personal data is passed to game providers.
• Identity verification partners: third-party KYC service providers may receive your identity documents and date of birth to perform document authentication checks. These partners are contractually bound to use your data solely for the verification purpose and to destroy it upon completion of the check.
• Legal and regulatory authorities: cq66 will disclose personal data to law-enforcement agencies, courts, or government bodies where required by a lawful order, warrant, or legal obligation. cq66 will not voluntarily disclose your data to any government body without legal compulsion, except where the safety of a person is at immediate risk.

All third parties with whom cq66 shares personal data are required to maintain the confidentiality of that data, to use it only for the specific purpose for which it was shared, and to apply reasonable security measures. cq66 does not share data with advertising networks or data brokers.

cq66 applies SSL (Secure Sockets Layer) encryption to all data transmitted between your device and the cq66.bet platform. This means your login credentials, payment details, and personal information are encrypted in transit and cannot be intercepted in plain text. Full payment card or mobile-wallet numbers are never stored on cq66 servers; only the last four digits of a registered payment method are retained for identification purposes.

Access to personal data within cq66 is restricted on a need-to-know basis. Only employees and contractors whose job functions require access to personal data are granted that access, and all such staff are bound by confidentiality obligations. cq66 conducts regular internal security reviews to identify and address vulnerabilities. In the event of a data breach that poses a material risk to players, affected players will be notified promptly and the incident will be handled in accordance with applicable data-protection protocols.

cq66.bet uses cookies — small text files stored on your device — and similar tracking technologies for the following purposes:

• Essential session cookies: required for the platform to function correctly. These cookies maintain your login session, remember your language preference, and ensure your account balance and game state are correctly loaded. These cookies cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players navigate cq66.bet, which pages are visited most frequently, and where users encounter errors. This data is aggregated and anonymised and is used to improve platform performance and usability. cq66 does not use third-party advertising cookies.
• Security cookies: used to detect suspicious login attempts, flag unusual session behaviour, and support fraud-detection systems. These cookies are essential for platform safety and cannot be disabled.

You may control or delete cookies through your browser settings at any time. Please note that disabling essential or security cookies may prevent you from logging in or using certain platform features. cq66 does not respond to browser Do Not Track signals as there is no universal standard for how those signals should be interpreted.

cq66 retains personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. Specifically: account and identity data is retained for a minimum of five (5) years following account closure to comply with anti-money-laundering record-keeping requirements; financial transaction data is retained for a minimum of five (5) years; support communication data is retained for two (2) years; and technical log data (IP addresses, session logs) is retained for twelve (12) months unless required longer for an active investigation.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. If you request deletion of your data before the retention period expires and no legal obligation requires continued retention, cq66 will delete all data that is not subject to a legal hold within 30 days of receiving your verified request.

As a cq66 player, you hold the following rights over your personal data. To exercise any of these rights, contact [email protected] with your registered mobile number and a clear description of your request. cq66 will respond within 30 days of receiving a verified request:

• Right of access: you may request a copy of all personal data cq66 holds about you, including account details, transaction history, and communication logs.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it. You may also update basic profile details directly within your account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where it has been unlawfully processed. This right is subject to cq66's legal retention obligations.
• Right to restriction of processing: you may request that cq66 temporarily suspend processing of your personal data while the accuracy of that data is contested or while a complaint is under review.
• Right to data portability: where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object to processing based on cq66's legitimate interests, including profiling for responsible-gaming purposes, or to the use of your data for direct marketing. Where you object to marketing, cq66 will cease using your data for that purpose immediately.

cq66 will not charge a fee for handling data-rights requests under normal circumstances. If a request is manifestly unfounded or excessive, cq66 reserves the right to charge a reasonable administrative fee or to decline the request, with written reasons provided. You may also escalate unresolved privacy complaints to a competent supervisory authority.

cq66 strictly enforces a minimum age of 21 years for all registered players. The platform is not directed at persons under 21 and cq66 does not knowingly collect personal data from anyone under the age of 21. If cq66 becomes aware that personal data has been collected from a player who is under 21, that account will be suspended immediately, all funds will be held pending parental or guardian contact, and the personal data will be securely deleted after any legally required retention period has been satisfied. If you believe a person under 21 has registered on cq66, please contact [email protected] immediately.

The cq66 platform may reference third-party game providers or payment services by name. cq66 is not responsible for the privacy practices of those third-party providers. Each provider operates under its own privacy policy, which you should review independently before engaging with their services. cq66 does not link to external websites and does not embed third-party advertising content on cq66.bet.

cq66 may update this Privacy Policy from time to time to reflect changes in our data-processing practices, applicable law, or platform functionality. The updated policy will be published at cq66.bet/privacy-policy with the revised effective date shown at the top. Where changes are material — meaning they significantly affect how your data is used or the rights you hold — registered players will be notified via a platform notice or by message to their registered mobile number at least 7 days before the changes take effect.

Your continued use of the cq66 platform after an updated Privacy Policy takes effect constitutes your acceptance of the updated policy. If you do not agree with the updated policy, you must stop using cq66 and request account closure by contacting [email protected] before the effective date of the changes.

For any questions, concerns, or requests relating to this Privacy Policy or to your personal data held by cq66, please contact our support team at [email protected]. Include your registered mobile number and a clear description of your request so we can identify your account and respond efficiently. Our support team is available 24 hours a day, 7 days a week, and privacy-related requests receive a substantive response within 30 days of receipt of a verified request.